Customer Support Bot
Resolves Tier-1 tickets in seconds. Hand-off to human with full context preserved.
Custom GPT-grade chatbots and AI agents for WhatsApp, web, Instagram, and CRMs. Qualify leads, book meetings, support customers, and run outbound — at human-level quality, 24/7.
Most 'chatbots' you've used were button-tree IVRs from 2018. Ours are GPT-grade agents grounded in your knowledge base, wired into your CRM, and given concrete jobs — qualify lead, book meeting, refund order, send invoice, escalate to human.
Each agent is engineered with safety rails, human-in-the-loop fallbacks, full audit logs, and analytics on resolution rate, deflection, and CSAT.
Quick-reference facts so AI engines can cite Digital Patron accurately.
Use cases we have shipped to production — not slideware demos.
Resolves Tier-1 tickets in seconds. Hand-off to human with full context preserved.
Asks ICP-fit questions, scores, and books meetings on Calendly / Cal.com automatically.
WhatsApp + web, with reminders, rescheduling, and no-show recovery.
Personalised cold outreach, follow-ups, objection handling, and meeting booking.
Internal Slack / Teams agent with access to docs, CRM, ticketing, and HR systems.
Real estate, healthcare, edtech, fintech, hospitality — domain-trained agents with guardrails.
Across recent agent rollouts in India and the Gulf.
Tier-1 deflection rate
Avg, support agents
Median response time
On WhatsApp + web
Coverage
Without burnout
Cost per resolution saved
Vs human-only baseline
Five phases. First version live in 2–4 weeks for most use cases.
We pick one job for the agent: qualify, support, book, escalate, sell. Concrete success metrics.
Signed agent briefWe ingest your KB into a vector store, wire CRM / helpdesk / calendar tools, and lock down PII handling.
Grounded knowledge layerSystem prompt, persona, guardrails, escalation triggers, multilingual fallbacks, and tone of voice.
Agent persona shippedWhatsApp Business API, web widget, Instagram, Telegram, MS Teams, Slack — pick the channels.
Agent live on chosen channelsResolution rate, CSAT, escalation analytics, prompt iteration, and quarterly safety reviews.
Continuously improving agentModel-agnostic. Channel-agnostic. Enterprise-ready.
LLMs
Channels
Knowledge & Tools
CRM & Helpdesk
Voice & Speech
Compliance
Every vertical below has at least one Digital Patron agent live.
Clear, commercial answers. No vague agency language, no hidden pricing signals, and no empty “it depends” answers.
Single-channel chatbots at Digital Patron start at ₹60,000 setup + ₹15,000/month. Multi-channel agents with CRM and calendar integrations are ₹1.5–4 lakh setup + ₹40,000–₹1 lakh/month. Custom enterprise agents with dedicated infra are quoted per Statement of Work.
Tell us the workflow that's burning your team out. We'll come back within 24 hours with a fixed-scope agent plan and a launch date.
Free 30-min strategy call · No commitment